Incorrect and Inconsistent Sensitivity label triggering including retired labels

Sonya Smith (CTR) 0 Reputation points
2026-11-04T17:36:07.4266667+00:00

My manager and I were testing Copilot while entering the same prompt a sensitivity label is triggered for my manager but not for me. Also, it is pulling retired sensitivity labels. Why is this happening and how can we correct it?

Microsoft Security | Microsoft Purview
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