Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
To switch from Microsoft 365 Family to Microsoft 365 Personal, use the subscription management page for the Microsoft account that owns the subscription.
- Sign in to Subscriptions at https://account.microsoft.com/services.
- Find the current Microsoft 365 Family subscription and select Manage.
- Select Cancel subscription.
- On the Cancel page, if a lower-feature plan option is shown, select Microsoft 365 Personal and complete the switch.
Important details:
- Switching to a plan with fewer features requires canceling the current subscription first.
- The current Family subscription usually stays active until it expires.
- The new Personal plan typically takes effect at renewal, and charges for the new plan start when it renews into that plan.
- Remaining subscription time can be extended when switching between Family and Personal.
- Online storage capacity per user does not change.
- Desktop apps do not need to be reinstalled when switching between Microsoft 365 home subscriptions, except when upgrading from Microsoft 365 Basic.
If the option to switch is not shown, cancel the Family subscription, let it remain active until its expiration date, then buy Microsoft 365 Personal separately using the same Microsoft account.
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