Microsoft Solitaire Premium subscription cancellation

Cancel the Solitaire Premium subscription from the Microsoft account or app store that originally billed it; the disconnected phone number on the card statement is not needed.

If Microsoft billed the subscription directly

1. Open Services & subscriptions and sign in with the Microsoft account used to purchase Solitaire Premium.
2. Find the subscription and select Manage.
3. Select Cancel or Upgrade or Cancel.
4. Complete the prompts and note the subscription end date. If the page shows Turn on recurring billing, renewal is already disabled and no further cancellation action is required. [^1^](https://support.microsoft.com/accounts-billing/subscriptions/[Subscription ID] "Cancel your Microsoft subscription")

If Solitaire Premium is not listed, repeat this check with any other personal Microsoft accounts used on the PC, including an old email address or a family member’s account.

If the subscription was purchased through an app store

The billing provider must cancel it:

• Apple App Store purchase: manage the subscription through Apple.
• Google Play purchase: manage it through Google Play.

Microsoft’s cancellation page confirms that Apple and Google Play purchases must be handled by the respective store’s support. [^1^](https://support.microsoft.com/accounts-billing/subscriptions/[Subscription ID] "Cancel your Microsoft subscription")

If no account shows the charge

1. Sign in to the Microsoft account dashboard’s Manage your payments page.
2. Select Investigate beside the unrecognized charge.
3. Check other Microsoft accounts and ask whether a family member used the card for an in-app purchase. Microsoft lists recurring subscriptions and purchases made by someone who knows the card details among the common explanations. ^2^
4. If the transaction still cannot be located, use Contact Microsoft Support, enter Billing, select Get Help, and then Contact Support to reach the available billing-support option. ^2^

Do not post the full card number, security code, or Microsoft account details in this public forum.

If neither Microsoft Support nor any of your accounts can identify the transaction, contact the card issuer. If the charge was unauthorized, report the card as potentially compromised—not merely disputed—so the issuer can prevent additional charges and advise whether the card should be replaced. ^2^

References

1. [Cancel your Microsoft subscription](https://support.microsoft.com/accounts-billing/subscriptions/[Subscription ID])
2. How to investigate a billing charge from Microsoft | Microsoft Support