I have wait for 5 months and this isnt fixed ! Microsoft Account Recovery Code ISNT WORKING!

Because the recovery-code page has returned the same service error for five months, stop waiting and contact Microsoft Support under Other Products → Manage account security, asking them to investigate the persistent recovery-code transaction failure.

Contact the correct support queue

Since the general support option did not help, use this specific routing:

1. Open Contact Microsoft Support.
2. Sign in with a different working personal Microsoft account if the affected account cannot sign in.
3. Enter Account recovery code shows temporary service problem and select Get Help.
4. Select Contact Support.
5. Choose:
   • Product: Other Products
   • Category: Manage account security
6. Select Chat with a support agent in your web browser if offered.
7. Provide:
   • The affected account address.
   • The screenshot, with the recovery code concealed.
   • The exact error text.
   • The fact that it has persisted for five months.
   • The approximate date and time of the latest failure.
   • Browser/device details.
8. Ask the agent to investigate a persistent technical failure when submitting a 25-character recovery code, rather than asking them to bypass account verification.

This is the remaining route documented for the same combination of a recovery code and recurring “temporary problem with the service” error.^1^ Support agents cannot manually send verification codes, reset links, or change protected account details, but they can route technical support for the failing recovery process.^2^

Check whether that recovery code is still valid

A recovery code stops working immediately if another recovery code was generated later. Microsoft does not allow an existing code to be retrieved or downloaded.^3^

If the account remains signed in on any trusted browser or device:

1. Open the Microsoft account Manage how I sign in security page.
2. Find Recovery code.
3. Select Generate a new code.
4. Save the new 25-character code securely.
5. Use the new code; do not use any older copy.

Caution: generating a new code permanently invalidates all previous recovery codes.

If there is no signed-in session, a new recovery code cannot be generated. You have already reached the correct submission screen; recovery codes are not case-sensitive and can be entered without spaces or dashes.^3^

Important two-step verification limitation

If two-step verification is enabled and no registered verification method is accessible, the normal account-recovery form cannot override it. Microsoft states that support agents cannot access the account or change its security details.^4^

If two-step verification is not enabled, use the Sign-in Helper or account recovery form instead. Microsoft normally responds to recovery-form submissions within 24 hours, and unsuccessful submissions can be retried up to twice per day.^4^

If sign-in explicitly says the account is locked or suspended, follow the reinstatement link displayed in that message; that is a separate process from recovery-code submission.^5^

References

1. Need help with a hotmail account - Microsoft Q&A
2. Troubleshoot Microsoft verification code issues | Microsoft Support
3. How to get a Microsoft account recovery code
4. Help with the Microsoft account recovery form
5. Microsoft account has been locked | Microsoft Support