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i need to know if running a vpn hotspot connection to my console is ok?
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Sorry to hear you're having trouble.
I'm afraid that no one here would be able to give a yes or no as to the use of VPN's for your console. However, I would like to mention that Xbox does recommend against using one. You can read more about what you are and are not allowed to do on Live as well as possible reasons for suspensions via https://enforcement.xbox.com
That being said, if you need to use a hotspot from your phone or other device then that would be allowed.
Yes — using a VPN with XBOX is allowed for privacy or security while browsing or gaming.
Where you need to be careful is with transactions: in some situations you may be required to turn the VPN off for purchases, redemptions, or other transactions, especially if it’s masking your location.
So, VPN for normal play and privacy: fine. VPN to fake your region for buying or redeeming content: not allowed.
Learn more: XBOX payment error messages, error codes, and VPN policies for transactions
thats what the virtual agent is saying im trying to keep my home internet safe from rdr because in past he hit my internet
It's not illegal to use a VPN, unless you live in one of the countries where using a VPN is forbidden.
Individual service providers may not want you to use a VPN with their services, because it disguises your location. They can ban you from their service if they detect that you are using a VPN.
Who is your service provider? Read the EULA and/or contact them.
