If the 10 PM cutoff is coming from Microsoft Family Safety, turn off the screen time limit for the child account in the family group.
- Open family.microsoft.com or the Microsoft Family Safety app.
- Select the child’s account.
- Open Windows/Xbox screen time settings.
- Select the affected day, then remove the time range or turn limits off.
- If needed, use the menu option to Turn limits off.
If the restrictions are still applied after changing the settings:
- Remove the screen time limits and add them back, or leave them off.
- Make sure the laptop is connected to the correct Microsoft account that is part of the family group.
- Restart the laptop.
If Family Safety is being enforced on an adult account or continues after settings were changed, run a safety refresh on the laptop:
- Press Windows + R.
- Type cmd and select OK.
- Run:
schtasks /run /tn "Microsoft\Windows\Shell\FamilySafetyRefreshTask" - Restart the computer.
Note: the command only refreshes Family Safety settings on the device. It needs to be run on each affected device.