A Microsoft file hosting and synchronization service.
If the files were archived, they can be reactivated from OneDrive on the web:
- Open the file’s OneDrive location in a browser.
- Find the file and select More Options (…).
- Select Reactivate.
- Wait up to 24 hours for the file to become available again.
If the archive was applied by an organizational policy and the Reactivate option is not available, the IT admin must reactivate it.
If the issue is that the account was at risk of deletion because it was inactive or over storage, sign in to OneDrive before the date shown in the warning to reactivate the account, then check that the storage limit is no longer exceeded.
If many files were deleted, overwritten, or affected recently, and the account includes Microsoft 365, the entire OneDrive can be restored to an earlier point in time:
- Sign in to the OneDrive website.
- Select Settings > Options > Restore your OneDrive.
- Choose a date or Custom date and time.
- Review the activity chart and feed, then restore.
For personal accounts, support cannot access files directly beyond the available self-service options.
- How to fix "This file has been archived in OneDrive" error | Microsoft Support
- Manage Microsoft 365 Archive
- Why did I get a message saying my files will be erased? | Microsoft Support
- Restore your OneDrive | Microsoft Support
- Personal
- Why did I get a message saying my files will be erased? | Microsoft Support