Microsoft keeps asking me to enter a code each time I log in

Question

Microsoft keeps asking me to enter a code each time I log in

Izzy 0

For some reason, each time I power on my laptop for use, microsoft keeps asking me to verify my identity with a code texted to my phone. I used to be able to just type in my password, but now I have to reach for my phone every time I use my laptop. How do I turn this setting off?

Jasmeen Kaur 0 Reputation points

2026-11-05T11:27:10.6766667+00:00

Hi, I am having the same issue starting from the 4/11/2026. However, I got an email today saying, "This was a periodic security check which only happens if you haven't used a security code recently. You won't need to provide a code every time you sign in."
I wanted to ask how long I will have to do this for as I have school and the email I verify is my dad's, meaning that I'm unable to access the code and use my laptop at school since my dad will have his phone and I will be at school. Please try to reply ASAP, Thanks.
Clary-N 18,945 Reputation points Microsoft External Staff Moderator

2026-11-06T08:09:15.5966667+00:00

Hi Jasmeen,

Thanks for explaining the situation. The message you received indicates this is a periodic security check, so you shouldn’t be asked for a code every time you sign in. However, there isn’t a specific timeframe for when another security check may appear.

Since you need reliable access to your laptop at school, I’d recommend checking the account’s Security info and, if possible, adding another verification method that you can access yourself rather than relying only on your dad’s email or phone. This can help if you’re asked to verify while you’re away from him.

I hope that makes things a little easier for school.
Jasmeen Kaur 0 Reputation points

2026-11-06T09:23:54.9533333+00:00

Hi,

Thank you for replying but unfortunately, I have tried multiple times, and I am still unable to create another verification method as all the other ways to sign in say "This option is currently unavailable." Would there be any other way to fix this please?

Thanks

1 answer

Your answer

Jasmeen Kaur 0 Reputation points

2026-11-05T11:27:10.6766667+00:00

Hi, I am having the same issue starting from the 4/11/2026. However, I got an email today saying, "This was a periodic security check which only happens if you haven't used a security code recently. You won't need to provide a code every time you sign in."
I wanted to ask how long I will have to do this for as I have school and the email I verify is my dad's, meaning that I'm unable to access the code and use my laptop at school since my dad will have his phone and I will be at school. Please try to reply ASAP, Thanks.
Clary-N 18,945 Reputation points Microsoft External Staff Moderator

2026-11-06T08:09:15.5966667+00:00

Hi Jasmeen,

Thanks for explaining the situation. The message you received indicates this is a periodic security check, so you shouldn’t be asked for a code every time you sign in. However, there isn’t a specific timeframe for when another security check may appear.

Since you need reliable access to your laptop at school, I’d recommend checking the account’s Security info and, if possible, adding another verification method that you can access yourself rather than relying only on your dad’s email or phone. This can help if you’re asked to verify while you’re away from him.

I hope that makes things a little easier for school.
Jasmeen Kaur 0 Reputation points

2026-11-06T09:23:54.9533333+00:00

Hi,

Thank you for replying but unfortunately, I have tried multiple times, and I am still unable to create another verification method as all the other ways to sign in say "This option is currently unavailable." Would there be any other way to fix this please?

Thanks

Answer 1

Clary-N 18,945 Microsoft External Staff Moderator

Hi Izzy,

To help narrow this down, could you confirm whether the verification request appears before the Windows desktop loads or after you have already signed in? What is the exact wording of the message and is this a personal laptop or one managed by your workplace or school? Please hide your phone number, email address and verification code if you share a screenshot.

If the message appears after reaching the desktop, please check Settings > Accounts > Email & accounts and Settings > Accounts > Access work or school. Let me know if you see an old, duplicate or unfamiliar account listed there. If the laptop is managed by an organization, do not disconnect anything yet, as the verification requirement may be controlled by its security policy.

These details should help identify whether the request is coming from the Windows sign-in screen or another account connected to the laptop.

Clary-N 18,945 Reputation points Microsoft External Staff Moderator

2026-11-01T08:13:24.58+00:00

Hi Izzy,

May I know if you have got any chance to check my answer?

I am glad to help if you have any other questions.
EL Mis 0 Reputation points

2026-11-02T03:30:13.2233333+00:00

Hi @Clary-N ,

My issue is before the signed into desktop. During request for code the message shown "We couldn't send a code to your email at this time. Try again later" and "We couldn't send the code. Please try again"

This morning can get code but after the laptop sleep, open back can get the code.

And also can you help to out on, how to remove this code verification, when everytime power on the laptop need to send code.
Clary-N 18,945 Reputation points Microsoft External Staff Moderator

2026-11-03T00:50:08.58+00:00

Hi EL Mis,

Thanks for confirming. Since the verification request appears before you reach the desktop, it sounds like Windows is currently using your Microsoft account verification instead of a normal Windows Hello sign-in.

Once you’re able to sign in, please open Settings > Accounts > Sign-in options and check whether PIN (Windows Hello) is available. If it is, set up or reset the PIN and then restart the laptop to see if Windows lets you sign in with the PIN instead of requesting a code. Windows Hello is designed to let you verify your identity on the device using a PIN, face or fingerprint rather than receiving a security code each time.

I wouldn’t remove your phone or email verification information just to stop this prompt, since those methods are also used to protect and recover your Microsoft account.

For the “We couldn't send the code” message, avoid repeatedly requesting new codes, as too many attempts can temporarily prevent additional codes from being sent.

After checking Sign-in options, let me know whether you see PIN (Windows Hello) and whether it says Set up, Change or I forgot my PIN. That will help narrow down the next step.
Clary-N 18,945 Reputation points Microsoft External Staff Moderator

2026-11-04T11:12:17.9533333+00:00

Hi EL Mis,

Have you had a chance to check my answer yet?

Please do keep me updated.