Microsoft Partner Center | Other
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Partner Center: submission shows “In certification” but Certification step hasn’t started
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Cpt Ch405
0
Reputation points
My MSIX app (Store ID 9N24BD005ZGR) is on its first submission, last modified 30 October 2026. Submission and Pre-processing are both ticked and the status badge says “In certification”, but the Certification step still shows an empty circle. Is this normal while it waits in the queue, or is it stuck?
I also can’t open a support case. The MSA link gives “No Access” in Engage Center and the workspace then loads forever, and the Entra ID link says my account doesn’t exist in the tenant “Microsoft Services”. How can a personal Microsoft account developer raise a case?
Microsoft Partner Center | Other
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