problem getting updates

great one 15 Reputation points
2026-10-30T03:31:14.89+00:00

i have a issue with getting updates to the edge browser i get a error messsage when i try to get the weekly update

i have tried all the troubleshooting steps i can find

in services its set to automatic

clear cache daily

the repair option in setting than installed apps than repair ( modify or repair ) seems to get the update but following week its same issue when try to do update

don the reinstall option that seems to have same result as the repair

i have no other issues with my device no errors or problems at all

i dont install or use any third party apps ( minus norton security ) just the updates for windows and apps thru the microsoft store

not able to figure out what the issue is

Microsoft Edge | Install and update | Windows 11
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  1. John DeV 171.1K Reputation points Independent Advisor
    2026-10-31T23:34:59.32+00:00

    Please try the additional methods below.

    Perform a Clean Boot

    Determine whether a background program or a software conflict is causing the issue.

    Press Windows key+R to open Run then type: msconfig

    Press Enter

    Select System Configuration > go to the Services tab.

    (Important) Select and make sure to put a check mark on "Hide all Microsoft services"

    Click Disable all.

    Go to Startup tab > Open Task Manager > Disable all the unnecessary services running there. Restart your computer.

    Please check the support article at the link below for more details.

    https://support.microsoft.com/en-us/topic/how-to-perform-a-clean-boot-in-windows-da2f9573-6eec-00ad-2f8a-a97a1807f3dd#ID0EBBD=Windows_11

    Please try creating a new local administrator account then check if the issue persists.

    https://support.microsoft.com/windows/security/identity-signin/manage-user-accounts-in-windows

    If the issue persists, open Settings > System > Recovery.

    Few things to check on the PC

    • Unplug all external peripherals except for the Mouse, Keyboard, and LAN cable before starting
    • Disable or uninstall any third-party Antivirus program to prevent it from interfering with the upgrade

    Under Fix problems using Windows Update, click Reinstall Now

    Once completed, your system will restart.

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