Please I can't turn on my Wi-Fi connection on Window 10

Ismail Muhammad 0 Reputation points
2026-10-28T15:35:13.8666667+00:00

Please I can't turn on my Wi-Fi connection on my Window 10 PC , because of that I can't use Mobile hotspot.

Mobile hotspot option have disappeared from my 'Network and Internet' settings. I've tried troubleshooting but it didn't work.

Kindly help.

Windows for home | Windows 10 | Connect Phone and PC
0 comments

3 answers

Sort by: Newest
Most helpful Newest Oldest
  1. Vikki-T 13,320 Reputation points Microsoft External Staff Moderator
    2026-10-29T08:48:14.82+00:00

    Hi Ismail Muhammad,

    Since the Wi-Fi adapter, WLAN AutoConfig service, and driver have already been covered in the previous replies, you could try a network reset as the next step:

    • Open Start > Settings > Network & Internet > Status.
    • Select Network reset.
    • Select Reset now > Yes, then allow the PC to restart.

    This removes and reinstalls the network adapters and restores their settings to the defaults. Please note that you may need to set up VPN software or other virtual network connections again afterward.

    If Wi-Fi and Mobile hotspot are still missing after the restart, please open Device Manager > Network adapters, open the properties of the wireless adapter, and let us know what appears under Device status, including any error code. If the wireless adapter is no longer listed at all, also check View > Show hidden devices and share the PC manufacturer and model. This will help determine whether Windows is still detecting the wireless hardware.

    You can also refer to Microsoft’s official guide: Fix Wi-Fi connection issues in Windows

    Thank you so much for your understanding.     

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

    Was this answer helpful?

  2. Levi Cornwell 420 Reputation points
    2026-10-28T16:11:28.8333333+00:00

    Hi Ismail, try checking if your Wi-Fi adapter is disabled.

    • Press Windows + X and open Device Manager.
    • Expand Network adapters and look for your wireless Wi-Fi adapter.
    • If it's disabled, right-click it and select Enable device. If you see a warning icon, the driver may need attention.

    You can also press Windows + R, type services.msc, and check that WLAN AutoConfig is running.

    Once Wi-Fi is working again, check whether the Mobile Hotspot option has returned. If it still doesn't work, try updating the Wi-Fi driver from your PC manufacturer's website.

    One thing to keep in mind: Windows 10 support ended on October 14, 2025, so it's also worth considering an upgrade if your PC supports Windows 11.

    Was this answer helpful?

    0 comments

  3. AI answer

    2026-10-28T15:35:35.4666667+00:00

    Try these steps in order:

    1. Check that Wi‑Fi is not turned off by Airplane mode.
      • Go to Start > Settings > Network & Internet > Airplane mode.
      • Turn Airplane mode On, then Off.
      • Select Wi‑Fi and make sure Wi‑Fi is On.
    2. Run the Windows network troubleshooter.
      • Go to Start > Settings > Network and Internet > Status.
      • Select Network troubleshooter.
      • Follow the on-screen steps.
    3. Check whether the Wi‑Fi adapter is disabled.
      • Open Device Manager.
      • Expand Network adapters.
      • If the Wi‑Fi adapter is listed, right-click it and select Enable device.
    4. Restart the WLAN service.
      • Press Win + R, type services.msc, and press Enter.
      • Find WLAN AutoConfig.
      • Right-click it and select Restart.
    5. If Wi‑Fi settings are still missing, uninstall and reinstall the Wi‑Fi adapter driver.
      • Open Device Manager.
      • Expand Network adapters.
      • Right-click the Wi‑Fi adapter and select Uninstall device.
      • Restart the PC so Windows installs the driver again.
      • This can temporarily disconnect all network access until restart is complete.
    6. After Wi‑Fi is restored, turn Mobile hotspot back on.
      • Go to Start > Settings > Network & Internet > Mobile hotspot.
      • Under Share my Internet connection from, choose the connection to share.
      • Turn on Share my Internet connection with other devices.

    If the Wi‑Fi option is missing entirely from Network & Internet, that usually points to the Wi‑Fi adapter being disabled or its driver not loading correctly. Mobile hotspot depends on Wi‑Fi, so it can disappear when Wi‑Fi is unavailable.

    References

    AI-generated content may be incorrect. Read our transparency notes for more information.

    Was this answer helpful?

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.