Hi,
Post the dump files:
https://yourwindowsguide.com/2025/09/blue-screen-of-death-in-windows.html
If your PC has recently shown a BSOD in Windows, it often creates dump files that record details of the crash. These files are helpful for troubleshooting and can be shared using Onedrive or any other site when seeking technical help. To find and upload them, see below:
- Open File Explorer and go to C:\Windows\Minidump. Alternatively, press Windows + R, type C:\Windows\Minidump, and hit OK.
- Inside, you’ll see files usually named in the format DDMMYY-XXXX.dmp. Select all of them with Ctrl+A, copy using Ctrl+C, and then create a new folder on your desktop where you can paste them (Ctrl+V).
- If asked for administrator permission, click Continue.
- If the Minidump folder is missing or empty, check C:\Windows for a larger file called MEMORY.DMP. Compress it in ZIP to reduce its size.
- Additionally, the screenshot of System Summary can also be attached with the BSOD dumps.
When sharing, ensure that you do not upload more than six dump files and avoid sending files older than a month, as recent ones are most useful for diagnosing the Blue Screen of Death in Windows. Share the link of the file with the helper who asked you, using these steps.
A Windows MVP writes content on the above website, so it is safe. However, do watch out for the ads. It should translate into your Browser language automatically.