Minecraft Launcher Thinks I'm Not Connected To Internet

Bruck 0 Reputation points
2026-10-27T15:17:14.84+00:00

Hello,

When opening the launcher an Xbox window opens with the message "You are not connected to the internet" (obviously I'm connected) (I added a Screenshot). After clicking on OK and trying to sign in again by clicking on on my account name I get: "Something went wrong in the login process. If the problem persists, check your internet connection."

I have already restarted my computer, deleted all versions from app data and waited for over a day, with no success. In fact this is not the first time this problem ocurred to me, last time it randomly worked again after 2 hours.

I would like to get help, if you need me to give more details then please let me know. (I'm on Windows 10).

Thanks.

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Windows for home | Windows 10 | Gaming
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  1. Thomas4-N 23,140 Reputation points Microsoft External Staff Moderator
    2026-11-01T09:16:14.9866667+00:00

    Hello Bruck,

    Since the error appears in the Xbox sign-in window rather than Minecraft itself, I'd like to narrow down whether this is a network-specific issue or a problem with Xbox authentication.

    Could you try these two checks?

    1. Check the Xbox service status to see whether any account or sign-in services are experiencing issues.
    2. Temporarily connect your PC to a mobile hotspot instead of your usual Wi-Fi or Ethernet connection, then try signing into Minecraft Launcher again.

    If it works through the hotspot, that would suggest something on your usual network is interfering with authentication. If the same error occurs on both connections, we can focus on the Xbox sign-in components instead.

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  2. AI answer

    2026-10-27T15:18:23.2533333+00:00

    Sign in to the Minecraft Launcher, Microsoft Store, and Xbox app with the same Microsoft account, then repair the Xbox/Store components that provide the launcher’s Windows sign-in flow.^1^

    Since restarting and deleting the launcher’s AppData files did not help, do not repeat those steps.

    Repair the Store/Xbox sign-in path

    1. Synchronize the Windows clock
      • Open Start → Settings → Time & Language → Date & time.
      • Enable Set time automatically and Set time zone automatically.
      • Select Sync now, if shown.
      Incorrect time or time-zone settings can interfere with Microsoft sign-in.^2^
    2. Check the Microsoft Store account
      • Open Microsoft Store and select the account/profile icon.
      • Sign in with the Microsoft account that owns Minecraft.
      • Open the Xbox app and sign in with that same account.
      • If Xbox requests components such as Xbox Identity Provider or other gaming dependencies, allow them to install.^1^
    3. Clear the Microsoft Store cache
      • Press Windows+R.
      • Enter wsreset.exe and select OK.
      • A blank Command Prompt window should appear briefly and Microsoft Store should then open automatically.^3^
      • Sign in to the Store again, then test the Xbox app before reopening Minecraft Launcher.
    4. Repair, then reset, the affected apps
      • Open Start → Settings → Apps → Apps & features.
      • Select Xbox → Advanced options → Repair.
      • Test Xbox sign-in. If it still fails, return to that page and select Reset.
      • Repeat for Microsoft Store and Minecraft Launcher, where those options are available.
      Repair attempts to preserve app data; Reset restores the app to its defaults and may remove its local data.^4^
    5. Open Microsoft Store → See more (…) → Downloads and updates → Get updates. Install available updates for Microsoft Store, Xbox, Gaming Services, and Minecraft Launcher.^5^

    If Xbox sign-in still reports no Internet

    1. Temporarily disable any VPN or manually configured proxy. For the proxy, check Settings → Network & Internet → Proxy.
    2. Open Settings → Gaming → Xbox Networking.
    3. Let the check complete. If Server connectivity is shown as Blocked, use the Xbox network/Teredo troubleshooting steps.^6^

    If Xbox Networking is not blocked but Microsoft Store and Xbox both still fail, reset the network stack. Open Command Prompt as administrator, then run:

    netsh winsock reset
    netsh int ip reset
    ipconfig /release
    ipconfig /renew
    ipconfig /flushdns
    

    Restart afterward—the restart is required to apply these new network-stack changes, rather than repeating the restart you already tried. Microsoft documents these commands in this order for Windows connectivity problems.^7^

    Last diagnostic

    If Microsoft Store and Xbox sign-in both fail, but browser sign-in works, test a new local Windows profile:

    1. Go to Settings → Accounts → Other users → Add account.
    2. Choose I don’t have this person’s sign-in information → Add a user without a Microsoft account.
    3. Sign into that Windows profile and test Microsoft Store/Xbox sign-in.

    If it works there, the original profile’s Windows authentication state is damaged; moving to the new profile is the practical fix. If it also fails there, the problem is system-wide and requires Windows repair or Microsoft Support rather than another Minecraft reinstall.^8^

    Also note that free Windows 10 updates and technical support ended on October 14, 2025; moving to Windows 11 is recommended if the PC supports it.^2^


    References

    1. Troubleshooting Can’t Connect to Minecraft Services Error After Sign in ...
    2. [Windows 10](https://support.microsoft.com/windows/experience/personalization/set-time-date-and-time-zone-settings-in-windows)
    3. I can't find or install an app from Microsoft Store | Microsoft Support
    4. [Windows 10](https://support.microsoft.com/windows/apps/repair-apps-and-programs-in-windows#summary)
    5. [Windows 10](https://support.microsoft.com/accounts-billing/fix-problems-with-apps-from-microsoft-store)
    6. XBOX network server connectivity on Windows is blocked
    7. [Windows 10](https://support.microsoft.com/windows/experience/connectivity-networking/fix-wi-fi-connection-issues-in-windows#run-the-network-troubleshooter)
    8. Microsoft Store/Xbox sign-in fails with 0x800704cf despite working internet - Microsoft Q&A
    AI-generated content may be incorrect. Read our transparency notes for more information.

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