I cannot use email to login to play steam xbox 2024 flight simulator

Recover the Microsoft account email associated with your gamertag, because the Steam edition of Microsoft Flight Simulator 2024 still requires a Microsoft account and cannot sign in using the gamertag alone.^1^

1. Look up the email using your recovery information

If you added a phone number or alternate email to the Microsoft account:

1. Open Microsoft’s Forgotten username page.^2^
2. Enter the recovery phone number or alternate email address.
3. Request and enter the security code.
4. Microsoft will display a masked hint for the account email, such as j*******@outlook.com.
5. Use the identified email to sign in when MSFS 2024 prompts you.

One phone number or recovery email can be associated with multiple Microsoft accounts, so check every result shown.

2. Check the old computer and existing accounts

If no recovery phone or email was configured, look for the username anywhere the account was previously used:

• On the old Windows computer, open Start → Settings → Accounts → Email & app accounts. Review the Microsoft account usernames listed there.
• Open the Xbox app, select the profile picture, and inspect the currently signed-in account.
• Search all accessible email inboxes for Microsoft or Xbox messages, purchase receipts, security codes, or subscription notices.
• If you used Office on the old computer, open Word or Excel and select File → Account; the associated username may appear under Belongs to.
• If you also used an Xbox console, follow Microsoft’s Xbox email-address walkthrough referenced in its account-location guidance.^3^

3. Recover access after identifying the email

If you find the email but cannot sign in:

1. Use Microsoft’s sign-in helper to diagnose the account problem.^4^
2. If directed to the account recovery form, provide a working contact email and as much historical information as possible, including details about Xbox use. Microsoft sends the result to the contact email, normally within 24 hours.^5^
3. After access is restored, sign into the Windows Xbox app with that account, then launch MSFS 2024 from Steam.

Microsoft Support cannot disclose or change account details without validating ownership, so knowing only the gamertag is generally insufficient.^3^ Do not create and use a new Microsoft account if you need the Xbox profile, achievements, or game data associated with the existing gamertag.

References

1. How do I sign in to MSFS 2024 using a local account? - Microsoft Q&A
2. Forgotten your Microsoft account username | Microsoft Support
3. Check products or services where you used your Microsoft account | Microsoft Support
4. I can't sign in to my Microsoft account | Microsoft Support
5. Help with the Microsoft account recovery form | Microsoft Support