Finding microsoft account details using xbox profile ID

An XUID or Xbox 360 profile file cannot be used through any supported Microsoft process to reveal the account’s email address or other sign-in details; recover the Microsoft account email first, then reset or recover its password. Xbox Support cannot disclose the email associated with a gamertag or XUID. ^1^

1. Find the Microsoft account email

Try these methods in order:

1. Use security information previously attached to the account.
   • Open Microsoft’s forgotten-username lookup.
   • Enter the recovery phone number or alternate email address.
   • Request and enter the security code.
   • Microsoft will display a masked username, such as j********@outlook.com. ^2^
2. Check devices and services where the account may still be recorded.
   • On Windows 10/11: Start → Settings → Accounts → Email & app accounts.
   • In Office 2016 or later: File → Account → Product Information → Belongs to.
   • Search every email account you own for Microsoft/Xbox purchase receipts, subscription notices, security messages, or Xbox Live correspondence.
   • Check other Xbox consoles, browsers, password managers, or Microsoft services where the account may still be signed in. ^3^
3. Check the Xbox 360 itself for another remaining connection to the account. The deleted profile file is not a supported credential-recovery source, but another console or device where the account remains signed in may expose the associated Microsoft account through Xbox’s email-address lookup flow. ^1^

Do not upload the profile file or give the XUID to third-party “lookup” services. Neither establishes account ownership, and the file may contain account-related data.

2. Recover access after identifying the email

Once the likely email address is known:

1. Enter it on the Microsoft sign-in page.
2. If Microsoft displays a password prompt, the address is recognized as a Microsoft account.
3. Select Forgot password? and complete verification. If the address is not recognized, check spelling and the exact domain—for example, .com versus .co.uk. ^4^
4. If normal password reset is unavailable, use the Microsoft account recovery form. Xbox password recovery requires the Microsoft account email first. ^5^

For the recovery form, provide:

• A working contact email.
• Old passwords.
• The gamertag.
• The hardware ID of an Xbox console frequently used with the account—preferably the old Xbox 360.
• Purchase and billing information requested by the form.
• Details about other Microsoft services used with the account.

Complete it from a familiar device and location if possible. Microsoft normally sends the result to the contact email within 24 hours; an unsuccessful request can be retried up to twice per day. Support agents cannot bypass verification, send a manual reset link, or change account details for you. ^6^

If no security phone/email exists, no device retains the username, and no records identify the original email, the XUID and profile file alone are insufficient for recovery.

References

1. Find your Microsoft account email address | XBOX Support
2. Forgotten your Microsoft account username | Microsoft Support
3. Check products or services where you used your Microsoft account | Microsoft Support
4. How to check if your email address is a Microsoft account | Microsoft Support
5. Reset or recover your lost Microsoft account password | XBOX Support
6. Help with the Microsoft account recovery form | Microsoft Support