Download and run Microsoft’s Office License Removal Tool for Mac

To download and run Microsoft’s Office License Removal Tool for Mac:

1. Download the license removal tool: Download the license removal tool.
2. Open the .pkg file from the Downloads folder.
   • If an "unidentified developer" error appears, hold Control and click the file, then select Open.
3. Select Continue and follow the setup wizard.
4. Select Install to remove the licenses.
   • Local Mac admin credentials might be required.
   • This removes all licenses for Microsoft 365 for Mac.
5. After the tool finishes, select Close.
6. Open any Office app and sign in with the account associated with the license that should be activated.
   • If troubleshooting continues, Office might need to be reinstalled before signing in.
7. After activation succeeds, restart the Mac.
8. Remove the tool by dragging Microsoft_Office_License_Removal from Finder > Downloads to Trash.

Important:

• Have the correct account information and password ready before removing licenses.
• If the account has both a Microsoft 365 for Mac license and a one-time purchase, Office prompts for which license to use. Microsoft recommends choosing Microsoft 365 for Mac if available.
• If the goal is only to switch from an older Office 2016 or Office 2019 for Mac license to a newer Office or Microsoft 365 license, the Office apps do not need to be removed first.

• How to remove Office license files on a Mac | Microsoft Support
• End of support for Office 2016 for Mac | Microsoft Support
• End of support for Office 2019 for Mac | Microsoft Support