Running Mac OS, have an old email need to change account email

Jay Parks 0 Reputation points
2026-10-26T19:33:32.83+00:00

I am running Mac OS, I have an account that has an email that I no longer have access to and I would like to change the one on my account login

Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
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  1. AI answer

    2026-10-26T19:33:49.0833333+00:00

    If this is a personal Microsoft account, the sign-in email can be changed by adding the current email address as an alias on the same account, then optionally making it the primary alias.

    Steps:

    1. Go to Edit account info / Manage how you sign in: https://account.live.com/names/manage
    2. Sign in with the Microsoft account currently used.
    3. Select Add email.
    4. Add the current email address and complete verification.
    5. If the new address should become the main sign-in name, select Make primary next to it.
    6. After that, the old address can be removed if needed.

    Important:

    • Any alias enabled for sign-in can be used to sign in.
    • An email address that is already an alias on another Microsoft account cannot be added.
    • Verification codes sent by email can only be sent to the primary alias or another email added as a verification method.
    • Removing a Microsoft-domain alias such as @outlook.com, @hotmail.com, or @live.com permanently deletes that address and it cannot be reclaimed.

    If access is blocked because verification codes still go to the old email, use the Microsoft account recovery or support options listed in the account article.

    If this is a work or school account, the organization manages the sign-in email address, so the change must be made by the IT admin.


    References:

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