how do I delete office subscriton -

Sign in to Services & subscriptions with the Microsoft account that purchased the unwanted Office/Microsoft 365 plan, select Manage, and then select Cancel subscription or Turn off recurring billing.

Cancel the unwanted subscription

1. Open Services & subscriptions.
2. Sign in with the personal Microsoft account used to buy the unwanted subscription.
3. Locate that specific subscription and check its name and next billing date.
4. Select Manage.
5. Select Cancel subscription or Turn off recurring billing.
6. Read the cancellation details, scroll down, and select I don’t want my subscription.

Turning off recurring billing prevents future charges but leaves the subscription usable until its displayed expiration date.[^1^](https://support.microsoft.com/accounts-billing/subscriptions/[Subscription ID] "Turn recurring billing on or off for a Microsoft subscription")

Since cancellation has not worked

Match what appears on the subscription page:

• “Turn on recurring billing” appears: The subscription is already scheduled to expire, and no further cancellation is required. Note the Expires on date.
• The subscription is missing: Sign out and use another personal Microsoft account that may have made the purchase. A work or school subscription must be handled by that organization’s IT administrator.
• Manage opens Apple, Google, Amazon, or another retailer: Cancel through that provider. Microsoft cannot cancel or refund a subscription billed by a third party.[^2^](https://support.microsoft.com/accounts-billing/subscriptions/[Subscription ID] "Where can I manage my Microsoft 365 subscription? | Microsoft Support")
• A past-due amount or “Pay now” appears: Pay the overdue balance first; Microsoft states that cancellation is unavailable while money is owed.
• Manage or Cancel is still unavailable despite using the purchasing account: Use guided support on Microsoft’s cancellation troubleshooting page.[^3^](https://support.microsoft.com/accounts-billing/subscriptions/[Subscription ID] "Unable to cancel your Microsoft subscription | Microsoft Support")

Cancel only the duplicate/unwanted subscription. Removing Office applications from Windows does not cancel billing.

References

1. [Turn recurring billing on or off for a Microsoft subscription](https://support.microsoft.com/accounts-billing/subscriptions/[Subscription ID])
2. [Where can I manage my Microsoft 365 subscription? | Microsoft Support](https://support.microsoft.com/accounts-billing/subscriptions/[Subscription ID])
3. [Unable to cancel your Microsoft subscription | Microsoft Support](https://support.microsoft.com/accounts-billing/subscriptions/[Subscription ID])