A service that simplifies device provisioning and setup for end users, enabling zero-touch deployment
Because this Microsoft Store order is already Completed / purchased, it can no longer be canceled; request a refund from Microsoft Store support instead.
Request the refund
- Open Contact Microsoft customer support.
- Select the Personal account tab.
- Under Microsoft technical support, select Get help.
- Sign in with the same Microsoft account used to purchase Smart Printer Pro Lifetime Access.
- Enter: Refund for completed Microsoft Store app purchase.
- Provide the purchase date, price, product name, and order number from Order history, then request review by a billing or Store support agent.
Microsoft only displays Cancel item before an order has been charged or fulfilled. Once charged, the documented path is a refund request rather than cancellation.^1^
Refund approval is not automatic: Microsoft states that digital goods such as PC apps generally are not refundable unless the offer or applicable law provides eligibility.[^2^](https://support.microsoft.com/accounts-billing/subscriptions/[Subscription ID] "Get a refund for apps and games purchased from Microsoft Store | Microsoft Support")
This Q&A forum cannot access the account or cancel/refund the order directly. Keep the receipt and order number available, but do not post those details publicly.
References
- Cancel an order or pre-order from Microsoft Store | Microsoft Support
- [Get a refund for apps and games purchased from Microsoft Store | Microsoft Support](https://support.microsoft.com/accounts-billing/subscriptions/[Subscription ID])