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My onedrive has suddenly started to randomly pause synching. I uninstalled and reinstalled, but the issue is still there. I have to keep manually telling it to resume sync. All the recommended checks have been made and nothing has changed in my set up in terms of wifi, internet, settings etc etc. Is this a known issue?
A Microsoft file hosting and synchronization service.
If you are on a metered network, go to the white cloud icon on the taskbar > Settings > Sync and backup > Preferences and make sure Pause syncing when this device is on a metered network is set to OFF.
Thank you. I am not on a metered network and the toggle is set to off. Problem persists.
Click the white cloud icon, then select "View online". In the window that opens, go to the bottom left and check that you have adequate space in your OneDrive account.
OneDrive can automatically pause synchronization when Windows enters battery saver mode or connects to a metered network. Could you please confirm whether you've checked OneDrive > Settings > Sync and backup > Preferences > Pause syncing when this device is in battery saver mode and ensured that option is disabled? Also, does OneDrive display the actual "Syncing paused" message when this happens, or does it simply stop uploading files? Could you share the OneDrive version listed under Settings > About and confirm whether you're using Windows 10 or Windows 11?
Could try resetting the OneDrive synchronization client, which Microsoft recommends for persistent synchronization issues. Press Win + R, enter %localappdata%\Microsoft\OneDrive\onedrive.exe /reset, and press Enter.
If OneDrive does not restart automatically, open it from the Start menu.
Thank you. I am on a desktop. No battery saver mode option available. Version is OneDrive device ID: 15730588-c275-e5a4-952a-b98966a4db65
OneDrive user ID: 996fceb1b3f231ac
OneDrive version: Build 26.189.0928.0007 (64-bit)
It just shows a small pause icon on the grey cloud and says ' sync paused. I then have to click on the cloud icon and manually resume sync.
. Thank you. I am not on a metered network and the toggle is off. Problem persists.