Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
Hello,
Were you able to open a support case using the steps?
Outlook.com has blocked your message
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 54%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJE%3C/text%3E%3C/svg%3E)
Janie Evans
20
Reputation points
I am trying to respond to an email for a company, I have already sent the 1 reply 5 days ago.
I received a message from Outlook.com Team ******@outlook.com saying:
The daily message limit helps us free the world from spammers--we're sorry that it's getting in your way. Thanks, The Outlook.com Team .
Does this suggest that someone else is sending messages from my account? How do I find out? I cannot find any information on helping me to sort this out. It's increadbly frustrating.
Outlook | Web | Outlook.com | Account management, security, and privacy
Answer accepted by question author
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 72%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESI%3C/text%3E%3C/svg%3E)
SD - IA
183.2K
Reputation points
Independent Advisor
6 additional answers
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SD - IA 183.2K Reputation points Independent Advisor
2026-10-20T01:35:26.5866667+00:00 Hi there,
I just wanted to follow up and check whether the steps I provided helped resolve the issue.
If the issue is still not resolved, please let me know. I’ll be happy to continue assisting you.
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SD - IA 183.2K Reputation points Independent Advisor
2026-10-19T16:23:10.16+00:00 That is so strange. Let me share the steps to contact the backend Outlook Team since it will require deeper investigation.
On Outlook, click Help > help.
Type your query something like "Email limit reached".
Click Yes, beside Still need help, and sign in if needed.
You will be routed to an agent.
A friendly reminder that this is a user-to-user forum where users help other users.
Experts or Advisors participating here cannot make changes to Microsoft services or access internal systems and can only provide technical guidance, irrespective of Microsoft's Policy decisions.
I hope this information helps. If you have any more questions, don't hesitate to reach out. Wishing you good luck!