I cant change my Xbox account settings...

Nino Linden 0 Reputation points
2026-10-16T13:05:01.45+00:00

Hello, I cannot use chat in Minecraft Java Edition because it says “Chat is not allowed by account settings.” My Microsoft account birth date is correct, and I am not currently in a Microsoft Family group. However, all Xbox privacy settings are greyed out, so I cannot change them. Could you please help me check why my account cannot edit these settings?

Windows for home | Windows 11 | Family and online safety
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  1. Carl-L 24,820 Reputation points Microsoft External Staff Moderator
    2026-10-17T06:47:20.03+00:00

    Hello Nino Linden,

    Welcome to Microsoft Q&A forum.

    Before we proceed, please note that this is a user-to-user support forum. Moderators, contributors including external Microsoft employees cannot directly intervene in Microsoft product features or access back-end systems. Our role is limited to providing technical guidance on reported issues, requests, or ideas. To make sure, I'd like to know if your account is ever being in a Family group before, and if you have ever changed the birthdate of the account?

    I'm waiting for your reply.

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