Excel and Word documents will not print.

Brian Matuch 0 Reputation points
2026-10-14T18:03:05.45+00:00

excel and word documents will not print. it keeps showing a banner that says to activate Microsoft 365. I've done this numerous times and it still doesn't work.

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS

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  1. Bob Jones AKA CyberTaz MVP 438K Reputation points
    2026-10-15T03:16:39.8333333+00:00

    Printing is a service of the OS supplied to the programs. If the problem is with multiple programs it most likely isn't the fault of the programs, themselves.

    Make sure that both macOS & Office are fully updated that can be confirmed here if your provide the current Version Numbers of both. [That info always should be supplied when asking a Question.] Once the status is confirmed, restart the Mac.

    If restarting the Mac fails to resolve the issue please see these Apple articles:

    Troubleshoot Printing

    Reset the printing system

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