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Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
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Hi allan svendsen,
Please note that Microsoft Q&A is a public community forum, and we are unable to contact users by phone, access existing support cases, or reopen closed support tickets.
To better understand the issue and determine the most appropriate guidance, could you please clarify:
- Are you experiencing the problem with Microsoft 365, Office 2024, or both?
- What is the exact issue you are encountering (activation, installation, sign-in, licensing, application error, etc.)?
- Are you receiving any error messages or error codes? If so, please provide the complete wording or a screenshot.
- Is this occurring on a Windows PC, Mac, or another device?
- Have there been any recent changes to the device, Microsoft account, or subscription before the issue started?
The more details you can provide, the easier it will be for the community to assist you.
