Hello,
- What is the exact error message you receive when you sign in with your Microsoft Account here?
Open an InPrivate window in Edge and sign in with your account here: https://onedrive.live.com/
meanwhile,
- May I please know when you last successfully signed in to your Microsoft Account?
- Has your OneDrive been frozen for more than 6 months, and have all of your files been permanently deleted?
Note:
Your OneDrive will be frozen if you exceed your storage limit. If you do not upgrade your storage or free up space in OneDrive, your files will be frozen after three months and permanently deleted after six months. Files that have been permanently deleted from OneDrive cannot be restored.