sign in to Microsoft 365 premium when my email and password are not recognized.

Louis McCall 0 Reputation points
2026-10-05T16:56:14.5333333+00:00

Unable to sign in to my Microsoft 365 premium subscription.

Microsoft 365 and Office | Other
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  1. IGYQ 22,065 Reputation points Independent Advisor
    2026-10-05T17:33:58.2966667+00:00

    Hi

    Welcome to the Microsoft Q&A forum.

    Can I know exactly what is being displayed when you type in your email address and password (does it show an error message when you sign in). Better if you can provide a screenshot of the error that shows up. (please cover/remove any personal details such as your email address before you post the image)

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