How to change other payment method of OneDrive from VietNam.

Jun Wang 0 Reputation points
2026-10-03T09:22:56.79+00:00

Hello, currently my Microsoft payment method is Visa, and i can't change to our local bank transfer nor mobile wallet. I want to renew my subcription but can not due to the issue. Before, i supcripted succesfully once by bank transfer and mobile wallet.

Thank you!

Microsoft 365 and Office | OneDrive | For home | Windows
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  1. Nathan Roberts (SN) 13,701 Reputation points Student Ambassador Volunteer Moderator
    2026-10-03T10:05:39.9766667+00:00

    Hey there, Jun Wang

    To change the payment method used for your OneDrive subscription, please sign in to your Microsoft account payments page here: https://account.microsoft.com/billing/payments

    Under your saved payment methods, select "Add a new payment method" and follow the on-screen instructions to add an alternative payment option.

    The payment methods available depend on your region. In Vietnam, Microsoft currently offers credit and debit cards as the available payment methods for Microsoft accounts.

    User's image

    Additional payment options may become available in the future. Please note that bank transfer payments are not available for personal Microsoft accounts and are typically only offered to eligible business and organisational customers.

    For more information about adding a payment method to your Microsoft account, please see this article: https://support.microsoft.com/accounts-billing/add-a-new-bank-or-credit-card-to-your-microsoft-account

    For further information about troubleshooting payment option issues, please visit this article: https://support.microsoft.com/accounts-billing/troubleshoot-payment-option-issues

    Hope this information helps,
    Nathan

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