Am not able to see my previously stored excel sheets

manish vyas 0 Reputation points
2026-10-03T08:13:36.4133333+00:00

Am not able to see my previously stored excel sheets . I had created my microsoft account but now am not able to see my documents . pls get back to me <moderator: PII removed>@gmail.com

Phone no: <moderator: PII removed>

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
0 comments No comments

1 answer

Sort by: Most helpful
  1. AI answer

    2026-10-03T08:13:51.1033333+00:00

    Previously stored Excel sheets are often not missing from Excel itself. Excel shows recent files, but the files are usually stored either on the device or in OneDrive.

    Try these checks:

    1. Confirm the correct Microsoft account is signed in. Files may be under a different Microsoft account than the one currently being used.
    2. Check OneDrive online directly. Look in these areas:
      • My files
      • Recycle bin
      • Shared
      • Photos
      • Personal Vault
    3. If the files were saved only on the PC and not in OneDrive, open Excel and go to File > Open and browse to the folder where the files were originally saved.
    4. If Excel is showing a subscription or access problem, refresh the Office sign-in:
      • In Excel, go to File > Account > Update License
      • Sign in again
    5. If the files still do not appear, check whether Office is updated:
      • File > Account > Update Options > Update Now

    For Microsoft account help, use Sign-in helper. If technical support is needed, use Contact Microsoft Support.

    Do not post personal information such as phone numbers in public support forums.


    AI-generated content may be incorrect. Read our transparency notes for more information.

    Was this answer helpful?

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.