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Hi Microsoft Team.
I accidentally uninstalled my MS Office in my laptop. I bought the product 2 years ago so I don't have the prod license key. I tried to log-in to my account, which was linked to my Yahoo. However, the product key does not appear to the account which is weird. The proof that I have as of now is microsoft emailed my yahoo account for service agreements update. Can somebody tell me what can I do?
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
When you first activated your Office licence, that licence should have become associated to your Microsoft Account as a digital licence online and it is from there that you can re-install Office without the need for a product key:
Hi Dave thanks. That should have been the case, however, I'm mentioning that it was not the case for me. I'm just hoping if I can retrieve it and the only proof that I purchased was the email snapshot above.
Thank you for that information.
If you did not find your Office licence listed on your account, on that link, click Billing on the left, to check if you can find your Office purchase listed there, if not, if you have any other Microsoft account, try logging into that account to check if you can find the Office licence.
If you are still unable to find your Office licence, this forum is just a user to user forum, no-one here has any account access, you will need to contact Microsoft Support directly, try using this method to contact their support.
Go to this link: https://support.microsoft.com/contactus
Select Microsoft 365
Click 'Get Home Support'.
In the box provided, type billing.
Press Enter, then on the next page, scroll down and click 'Sign in to Contact Support'.
Navigate to Microsoft 365 and Office - Manage my Subscription.
Select the 'Chat with support agent in web browser' option