MSN multiplayer BACKGAMMON extended 130 second clock

Chuggar B 20 Reputation points
2026-10-02T18:34:23.5433333+00:00

While playing MSN Game Zone multiplayer BACKGAMMON..the play screen goes blank and a 130 second countdown begins. As a result you are timed out when the clock hits zero resulting in a forfeit. It happens on many occasions. Very frustrating. Spoke to MASQUE PUBLISHING about this. They investigated and said it was a MSN GAME ZONE problem having to do with ADS on their site. Any thoughts? It has been ongoing for at least a month.

TY

Windows for home | Windows 10 | Gaming
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Answer accepted by question author
Emma1-N 13,320 Reputation points Microsoft External Staff Moderator
2026-10-03T00:37:38.08+00:00

Welcome Chuggar B,

I understand how frustrating this must be, especially when the timeout results in an automatic forfeit during an active game.

Since the problem occurs specifically while playing MSN Games Backgammon and appears to affect multiple sessions over an extended period, I would like to narrow down a few details first:

  • Which web browser are you using (Microsoft Edge, Chrome, Firefox, etc.)?
  • Does the blank screen occur only in Backgammon, or have you noticed it in other MSN Games as well?
  • Have you tested using an InPrivate/Incognito window to see if the behavior changes?
  • Approximately how often does the issue occur (every game, several times per day, or only occasionally)?

As a quick test, please try the following:

  • Open the game in an InPrivate browser window.
  • Temporarily disable any ad-blocking or privacy extensions for the MSN Games site.
  • Clear the browser cache and cookies for MSN Games, then sign in again.
  • If possible, test the game in a different browser and compare the results.

I look forward to your reply.

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