Requesting secure ID submission link for Legal Name Change

Gnaneshwari Mahimaluru 0 Reputation points
2026-10-02T10:40:25.9733333+00:00

Hello Support Team,

I submitted a case to request a legal name change on my Microsoft profile for my credentials/certification account.

Please send me a secure link or instructions on how to submit my updated government-issued ID to complete this process securely.

Thank you!

Microsoft Partner Center | Other
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  1. AI answer

    2026-10-02T10:40:39.85+00:00

    For a legal name change on a Microsoft Credentials or Certification profile, the supported path is:

    1. Sign in to the Learn profile that needs the update.
    2. Go to settings.
    3. Follow the instructions to update the Legal Name.
    4. If the profile shows a message to contact Certification Support, use that prompt and file a ticket with Credentials Support.

    The available guidance does not provide a separate secure document-upload link to send government ID directly. It directs legal name change requests through the Learn profile settings, and if blocked, through Credentials Support.

    AI-generated content may be incorrect. Read our transparency notes for more information.

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