Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Locked Out of Microsoft 365 Tenant – Sole Global Administrator MFA Reset Required
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 62%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Баярбаатар МӨНХНАРАН
0
Reputation points
I am opening this support request on behalf of a different Microsoft 365 tenant, axiominc.mn. I am the sole Global Administrator of that tenant and I am locked out because the only registered MFA method, Microsoft Authenticator, is inaccessible. Please escalate this case to the Data Protection / Tenant Recovery team.
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Sign in to answer