MAICPP enrollment stuck: MCA billing account exists in Microsoft 365 but not visible in Azure Cost Management

家煜 刘 0 Reputation points
2026-10-02T03:11:00.17+00:00
  1. We created MCA billing account successfully in Microsoft 365 Admin Center, account status = Active.
  2. When attempting MAICPP enrollment in Partner Center, wizard returns error: No billing accounts found.
  3. We logged into Azure Portal with both Global Admin accounts (******@WINGLOBALTECHNOLOGY6.onmicrosoft.com and ******@winglobaltechnology.com.hk), enter Cost Management + Billing. Billing scopes shows empty, cannot see this MCA account.
  4. This creates a dead loop: MAICPP cannot proceed; MAICPP incomplete so Partner Workspace not provisioned; without workspace we cannot open support ticket inside Partner Center. M365 Admin Center can view the MCA, but Azure billing backend does not have this MCA record. Please backend team fix the MCA data sync issue, or help link this MCA to tenant for MAICPP enrollment. Screenshots attached.Weixin Image_20261002110831_591_2.png Thank you.
Microsoft Partner Center | Other
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