Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Hi Thurmond,
To update your payment details with a new credit card, you'll need to add the new card as a payment method rather than edit the existing card information.
Before proceeding, ensure you have the required billing permissions:
- If your organization uses a Microsoft Customer Agreement (MCA) billing account, you must be a Billing Account Owner, Billing Account Contributor, Billing Profile Owner, or Billing Profile Contributor.
- If your organization uses a Microsoft Online Subscription Agreement (MOSA) billing account, you must have at least the Billing Administrator role.
Once you have the necessary permissions, you can follow the steps below to add the new payment method.
- Sign in to the Microsoft 365 Admin Center with a Global or Billing Admin account..
- Go to Billing > Payment methods.
- Select Add payment method or choose an existing card and select Edit.
- Enter the new card details and save the changes.
Here is a video instruction you can follow: How to update your Microsoft 365 payment method - YouTube
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For more information, please consult: Manage payment methods for Microsoft business accounts | Microsoft Learn
If you have any additional questions or encounter any errors while following the steps, please don't hesitate to let me know. If possible, include a screenshot of the error message or the page you're seeing, along with any relevant details. I'll be happy to help you troubleshoot and guide you further.
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