Microsoft Office not fully functional on 2nd machine

David Burdett 0 Reputation points
2026-09-30T12:06:25.62+00:00

In 2021 I purchased a licence for Office which allows me to use it on 3 separate machines. It was installed on a Mac and is working fine. I have just tried to install it and run it on a MacBook Air. It has installed ok and although I can open each app it won't save any work, instead it asks me to subscribe to Msft 365.

Word opens but I can't type anything.

I've tried logging in to my account from the MacBook but it doesn't make any difference

Microsoft 365 and Office | Word | For home | MacOS
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  1. DaveM121 937K Reputation points Independent Advisor
    2026-09-30T13:20:09.8866667+00:00

    Glad to help!

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  2. David Burdett 0 Reputation points
    2026-09-30T13:17:18.1566667+00:00

    Got it.

    Thanks for all your help Dave

    David

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  3. DaveM121 937K Reputation points Independent Advisor
    2026-09-30T13:15:35.7933333+00:00

    Yes, that is correct, you would need to purchase a new Office licence for the MacBook, and do not update Office 2019 on the Mac, because if you do, it would go into Read Only mode after that update they released in July.

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