La mise à niveau de Purview ‎

Question

La mise à niveau de Purview ‎

ASAD-I2F 0

La mise à niveau de Purview donne cette erreur : Request failed with status code 403 Request ID: 00ac92c8-3a2b-4f86-90e3-9b10f757f48f Resource 'i2F-MAIL' was disallowed by Azure: The selected region is currently not accepting new customers: https://aka.ms/locationineligible.

J'ai changé plusieurs fois la localisation du groupe de ressources sans succès
Purview-Error

Merci

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Answer 1

Maksood Ahmed 10 Microsoft External Staff Moderator

Hi @ASAD-I2F ,

The 403 LocationIneligible error indicates that the region selected during the Microsoft Purview setup is currently not accepting new customers.

Changing the Azure Resource Group location is unlikely to resolve this issue. During Microsoft Purview Pay-As-You-Go enablement, the Country/Region is fixed for the tenant. Microsoft also requires the Azure subscription used for billing to be active and in the same tenant as Microsoft Purview.

Please verify:

The Azure subscription is active and belongs to the same tenant as Microsoft Purview.
The tenant Country/Region is configured correctly.
The account performing the Pay-As-You-Go enablement has the required permissions.
Retry the Purview setup after validating these prerequisites.

If the issue continues with:

Error: 403 LocationIneligible

Message: Selected region not accepting new customers

Resource: i2F-MAIL

Request ID: 00ac92c8-3a2b-4f86-90e3-9b10f757f48f

I recommend opening a Microsoft support request and providing the above details along with the tenant Country/Region, subscription details, and a screenshot of the error. Microsoft Support can verify whether Purview onboarding is currently available for the region associated with the tenant.

Maksood Ahmed 10 Reputation points Microsoft External Staff Moderator

2026-09-30T09:18:37.8266667+00:00

Hi @ASAD-I2F ,

Just following up to check whether you were able to verify the subscription, tenant Country/Region, and required permissions as mentioned above.

Could you please confirm if the 403 LocationIneligible issue is still occurring? If the issue persists, please share the latest error details/screenshot so we can proceed with the next steps.

Thank you.
Maksood Ahmed 10 Reputation points Microsoft External Staff Moderator

2026-10-01T10:58:39.0466667+00:00

Hi @ASAD-I2F,

Just following up again regarding the 403 LocationIneligible issue.

Could you please confirm whether the issue is still occurring after verifying the subscription, tenant Country/Region, and required permissions? If it persists, please share the latest error details or screenshot so we can assist you further.

Thank you.
Maksood Ahmed 10 Reputation points Microsoft External Staff Moderator

2026-10-02T07:50:28.47+00:00

Hi @ASAD-I2F ,

Welcome to the Microsoft Q&A Platform! Thank you for asking your question here.

As the issue is currently pending further updates and we have not received any recent communication, we will temporarily close the support request for now.

Please note that this closure does not prevent you from contacting us again. If additional assistance is required or new information becomes available, we will gladly continue working with you.

Thank you for your cooperation and understanding.

Sincerely,

Maksood