How to reissue an invoice?

2026-09-29T04:55:52.2566667+00:00

I purchase Power Automate premium for my team but made a mistake while filling the Organization name. I want to reissue the past invoice with my correct Organization name on it

Microsoft 365 and Office | Subscription, account, billing | For business | Other
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Answer accepted by question author
Jade Ng 16,620 Reputation points Microsoft External Staff Moderator
2026-09-29T05:42:52.5866667+00:00

Hello,

I understand that you purchased Power Automate Premium for your team, but the Organization name entered during the purchase was incorrect, and you would like a previous invoice to be reissued with the correct Organization name.

As this request concerns changes to billing information on an already-issued invoice, it needs to be reviewed by the Microsoft Billing team. The available Microsoft 365 billing documentation does not confirm a self-service option for changing the Organization name on an existing invoice.

The Billing team can review the billing account and advise whether the historical invoice can be corrected or reissued.

  1. Open the Microsoft 365 Admin Center, then click Help & Support located in the bottom-right corner of the screen.
  2. In the search bar, type “Update Organization name” > Enter > scroll down, and click on "Get Help" > "Contact support".
  3. Choose your preferred contact method, fill in the required details, and then click Contact Me to submit your request.

Please contact Microsoft Billing Support and provide the following information:

  • The affected invoice number
  • The incorrect Organization name currently shown on the invoice
  • The correct Organization name that should appear
  • The subscription associated with the invoice

I hope this helps clarify the situation. Greatly appreciate again for your patience and understanding.  

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