How to fix can't find onedrive SPO folder

Grimble 10 Reputation points
2026-09-28T06:25:58.55+00:00

OneDrive works okay for a few days then fails to find the OneDrive on SPO folder. Try again does not work and set up OneDrive often fails and I go round in circles. How do I fix this and stop it happening again?

Microsoft 365 and Office | OneDrive | For home | Windows
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Grimble 10 Reputation points
2026-10-11T07:27:21.86+00:00

Moving my 2 largest files (Access databases - both about 73MB) out of the OneDrive folder appears to have solved the problem.

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  1. Aaron Mathias 85 Reputation points
    2026-09-28T07:31:54.5333333+00:00

    Note : I am not a Microsoft employee and the responses are based on experiences and best effort.

    You have mentioned OneDrive on the SPO Folder, so this is likely to mean OneDrive for Business. You may need local admin access before you can do some of the steps.
    While there are multiple ways of dealing with this by going into the registry, etc, they need a realtive intricate knowledge and understanding. This can be risky if you don't already know. The easier option is as below.

    Step1 - Unisntall OneDrive. https://support.microsoft.com/en-us/onedrive/turn-off-disable-or-uninstall-onedrive

    Step 2 - Download and Install OneDrive and then login again.https://www.microsoft.com/en-gb/microsoft-365/onedrive/download

    The consumer version is fine as the moment you try to use it with a work account, it will switch to the Business version.

    If this works for you, please Mark is as an Accepted/Resolved, so that it can aid others as well

    If some part has worked, please add additional notes, so that I(Community) can provide additional support based on additional information.

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