removing "screen senders" in outlook app

mike reggae village 20 Reputation points
2026-09-24T12:34:38.47+00:00

I have the outlook email app on my samsung galaxy S25FE. I can't read new emails without first going now through a screen sender additional step. Please tell me how to adjust my email settings to prevent "screen sender" interfering with the access to my emails.

thanks

Outlook | Outlook for mobile | Outlook for Android | For home
Answer accepted by question author

AI answer

2026-09-24T12:34:54.13+00:00

To stop Sender Screening in Outlook for Android:

  1. Open Outlook.
  2. Go to Settings.
  3. Select Account.
  4. Select the consumer email account.
  5. Open Sender Screening.
  6. Toggle Sender Screening Off.

If the feature is on, emails from unscreened senders appear at the top of the Inbox and require that extra screening step before normal access.

If the account is not a consumer account, that setting may not appear for that mailbox.

References:

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