I forgot my bigpond password

George Kokoti 0 Reputation points
2026-09-23T23:22:35.9933333+00:00

I want to add my bigpond email account to my android mobile but forgot my password. How can I retrieve my password

Outlook | Outlook for mobile | Outlook for Android | For home

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  1. Manoel Barros 22,045 Reputation points Independent Advisor
    2026-09-24T00:25:48.78+00:00

    HI!

    Bigpond is a third-party email service, so you can only reset your password on their website. Access your Bigpond webmail or contact their support team.

    See the topics below:

    https://www.telstra.com.au/support/email/forgot-password

    https://www.telstra.com.au/support/email/sign-in-webmail

    DISCLAIMER: This is not a Microsoft website, but it provides accurate and safe information. Be aware of ads that may advertise products frequently classified as PUPs (Potentially Unwanted Products). Please research any product advertised on the site before deciding to download and install it.

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  2. AI answer

    2026-09-23T23:22:48.7733333+00:00

    BigPond passwords are not retrieved from Outlook for Android. The password must be reset or an app password must be generated through the BigPond email provider.

    For Outlook for Android:

    1. Open Outlook for Android.
    2. Go to Settings > Add Account > Add Email Account.
    3. Enter the BigPond email address and choose IMAP or POP3 if prompted.
    4. Turn on Advanced settings and enter the password and server settings from the email provider.

    If the regular BigPond password is forgotten, use the BigPond provider’s account recovery or password reset process on its website.

    If BigPond requires an app password, use that instead of the normal account password. A documented BigPond resolution is:

    1. Sign in to BigPond webmail.
    2. Select Settings.
    3. Go to Accounts.
    4. Select Generate App Password.
    5. Create the app password.
    6. Add the account again in Outlook for Android using the app password instead of the normal password.

    If Outlook for Android still does not sync after the password is changed, delete the email account from the app and re-add it. For Exchange or IMAP/POP accounts, incorrect username, password, or server settings can also cause sign-in errors.

    AI-generated content may be incorrect. Read our transparency notes for more information.

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