I accidentally redeemed my Microsoft Alumni renewal code on the wrong Microsoft account. I need the subscription moved to my original account.

David Pope 0 Reputation points
2026-09-19T17:49:37.5233333+00:00

I applied my Microsoft Alumni renewal code to the wrong account. I accidentally started a new Microsoft Office account instead of applying the code to my existing account. I would like to apply the code to another account and delete the new account.

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
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  1. Lester Bernard Reyes 84,820 Reputation points Independent Advisor
    2026-09-19T18:22:35.0566667+00:00

    Hi, I'm Bernard. I'm happy to help!

    I understand the issue you have, and it is best handled by Microsoft Rewards support, as they specialize in this issue. You may reach them via the link below:

    Microsoft Rewards Support: https://rewards.bing.com/support

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