Facing problem in creating new account for free.

Mohaimenul Islam 0 Reputation points
2026-09-19T05:32:28.9533333+00:00

I tried to create an free account to complete my activities as a part of coursera. But while trying to include my visa card number , everytime a message shows under the card holder name that - Check that the details in all fields are correct or try a different card. But with the same card I bought many subscription frequently. I checked all details multiple times, Now what should I do?

Microsoft 365 and Office | Subscription, account, billing | Other | Windows
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  1. AI answer

    2026-09-19T05:32:46.73+00:00

    For an Azure free account, the most common causes of that card validation error are:

    1. Card type not supported Prepaid and virtual cards aren’t accepted for Azure subscriptions.
    2. Card details don’t exactly match bank records The name, address, and CVV must match exactly what is associated with the card.
    3. Country/region mismatch The billing address must be in the same country/region selected during sign-up.
    4. Bank-side restrictions Ask the bank to confirm that:
      • international transactions are enabled
      • recurring payments are allowed
      • the card is active and not blocked
      • the card has sufficient available balance or credit
    5. Browser/session issue Try these in order:
      • refresh the page
      • use a different browser
      • use an InPrivate/Incognito session
      • clear cached cookies
      • if the sign-up page hangs during identity verification, allow third-party cookies
    6. Account profile issue If Azure sign-up still fails, verify the account profile details are complete and valid in the Microsoft account center, then make sure the card billing address matches the bank record.

    If the card is a standard Visa card and all details already match exactly, the next best step is to contact the bank to check for transaction restrictions. If that still doesn’t resolve it, contact Azure billing support.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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