Remove Pop up to sign in gmail in outlook only in my iphone

Question

Remove Pop up to sign in gmail in outlook only in my iphone

Cecilia Iris Guido-Spano Amoretti 0

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Cecilia Iris Guido-Spano Amoretti 0 Reputation points

2026-09-16T19:21:58.9133333+00:00

AI bot replied:

If Outlook on iPhone keeps prompting to sign in to Gmail, use these steps: Update Outlook for iOS to the latest version. Recurring password prompts can happen after security standards change. Remove the Gmail account from Outlook for iOS, then add it again: Open Outlook for iOS Go to Settings > Accounts Select the Gmail account and remove it Add the account again If adding Gmail manually, make sure Gmail is set up with IMAP in Outlook mobile. In Gmail, enable IMAP in Gmail settings. Outlook Mobile requires IMAP to work with Gmail. If the prompts continue, contact the Gmail service provider for account-specific sign-in issues, because Gmail is a non-Microsoft account.

Thank you for responding. I tried to do that in my iPhone but there are no options for settings. It takes me directly to outlook messages and pop-up prompt to sign to my Gmail account. I did it on my PC, but the Gmail account does not appear there.
Cecilia Iris Guido-Spano Amoretti 0 Reputation points

2026-09-16T19:32:46.39+00:00

Forgive, but I am not very good at these issues. I had removed the outlook app in my iPhone. Now I went to the Apple app icon and looked for microsoft outlook. Two appeared one took me to my outlook mail which has not updated since August 31, 2026, and the other open a message.
When I open outlook in my phone there are no options for setting, file, etc.
I subscribe to microsoft 365. I wonder if I should delete outlook in my phone and install microsoft 365? There are so many problems trying to use other software that is not apple software for Apple devices.

2 answers

Your answer

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This comment has been deleted due to a violation of our Code of Conduct. The comment was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.
Cecilia Iris Guido-Spano Amoretti 0 Reputation points

2026-09-16T19:21:58.9133333+00:00

AI bot replied:

If Outlook on iPhone keeps prompting to sign in to Gmail, use these steps: Update Outlook for iOS to the latest version. Recurring password prompts can happen after security standards change. Remove the Gmail account from Outlook for iOS, then add it again: Open Outlook for iOS Go to Settings > Accounts Select the Gmail account and remove it Add the account again If adding Gmail manually, make sure Gmail is set up with IMAP in Outlook mobile. In Gmail, enable IMAP in Gmail settings. Outlook Mobile requires IMAP to work with Gmail. If the prompts continue, contact the Gmail service provider for account-specific sign-in issues, because Gmail is a non-Microsoft account.

Thank you for responding. I tried to do that in my iPhone but there are no options for settings. It takes me directly to outlook messages and pop-up prompt to sign to my Gmail account. I did it on my PC, but the Gmail account does not appear there.
Cecilia Iris Guido-Spano Amoretti 0 Reputation points

2026-09-16T19:32:46.39+00:00

Forgive, but I am not very good at these issues. I had removed the outlook app in my iPhone. Now I went to the Apple app icon and looked for microsoft outlook. Two appeared one took me to my outlook mail which has not updated since August 31, 2026, and the other open a message.
When I open outlook in my phone there are no options for setting, file, etc.
I subscribe to microsoft 365. I wonder if I should delete outlook in my phone and install microsoft 365? There are so many problems trying to use other software that is not apple software for Apple devices.

Answer 1

If Outlook on iPhone keeps prompting to sign in to Gmail, use these steps:

Update Outlook for iOS to the latest version. Recurring password prompts can happen after security standards change.
Remove the Gmail account from Outlook for iOS, then add it again:
- Open Outlook for iOS
- Go to Settings > Accounts
- Select the Gmail account and remove it
- Add the account again
If adding Gmail manually, make sure Gmail is set up with IMAP in Outlook mobile.
In Gmail, enable IMAP in Gmail settings. Outlook Mobile requires IMAP to work with Gmail.
If the prompts continue, contact the Gmail service provider for account-specific sign-in issues, because Gmail is a non-Microsoft account.

Answer 2

Thomas4-N 21,930 Microsoft External Staff Moderator

Hello Cecilia Iris Guido-Spano Amoretti,

I think there may be some confusion between the apps here. You do not need to install the Microsoft 365 app instead.

Please reinstall Microsoft Outlook from the App Store. When you open Outlook, it may automatically detect an existing email account. If it shows the Gmail account you do not want to use, select Skip, then enter only the email address you want to use with Outlook.

If the Gmail sign-in prompt still appears after doing that, tell me at which point it appears and we can narrow down what is triggering it.

Thomas4-N 21,930 Reputation points Microsoft External Staff Moderator

2026-09-19T12:51:10.2933333+00:00

Hello Cecilia Iris Guido-Spano Amoretti,

Just check in to see how things are going. Let me know if you need anything.