feed back>I have a problem with block sender not working while trying to block scams

jim alexander 0 Reputation points
2026-09-05T06:49:04.1233333+00:00

feed back>I have a problem with block sender not working while trying to block scams

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  1. AI answer

    2026-09-05T06:49:16.2566667+00:00

    If Block Sender is not working for scam mail, use this path:

    1. Block the sender or domain in Outlook on the web
      • Sign in to Outlook Web App.
      • Go to Settings > Mail > Block or allow.
      • Under Blocked senders, add the full email address or the domain, then select Save.
      • Example: block contoso.com to block all mail from that domain.
    2. If blocked mail still reaches the Inbox Common reasons are:
      • The sender is changing email addresses.
      • The visible sender address is different from the real address.
    3. Use an Inbox rule for recurring scam patterns If scammers keep changing addresses, create a rule to catch common words and move those messages to Deleted Items.
    4. Check the real sender in message headers If the displayed sender is not the real sender, view the internet message headers and add the real address to the blocked senders list.
    5. Know what blocking does Blocking does not stop the sender from sending mail. Messages that match the blocked sender list are moved to Junk Email or End-User Quarantine if enabled by an administrator.
    6. If using new Outlook with a third-party account New Outlook does not support blocking senders for third-party accounts such as Gmail, Yahoo, or iCloud. Blocking must be configured with that email provider instead.
    7. Blocked sender list limit Outlook supports up to 10,000 addresses or domains in the blocked senders and safe senders lists.

    AI-generated content may be incorrect. Read our transparency notes for more information.

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  2. SD - IA 179.4K Reputation points Independent Advisor
    2026-09-05T07:39:48.83+00:00

    Hi,

    I would need more details in order to help you out.

    1. Which version of Outlook are you running?
    2. Who is your email service provider?

    I look forward to hearing from you to get the results of the troubleshooting.

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    1 person found this answer helpful.
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