can not sign into one drive

Vladan Ljubisavljevic 0 Reputation points
2026-09-05T02:05:30.3433333+00:00

I can not sign into my one drive on surface laptop pro microsoft 2 even though otherwise i am signed into 365 microsoft account. Subsequently i can not synch files

Microsoft 365 and Office | OneDrive | Other | Windows
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  1. Xavier-D 13,105 Reputation points Microsoft External Staff Moderator
    2026-09-05T06:46:02.86+00:00

    Hello Vladan Ljubisavljevic

    Being signed in to Microsoft 365 does not necessarily mean that the OneDrive sync app is connected to the same account.

    Select Start, search for OneDrive, and open the app. Sign in using the same personal or work/school account associated with your Microsoft 365 subscription.

    If the account is already listed, select the OneDrive cloud icon near the clock, then Help & Settings > Settings > Account > Unlink this PC. Reopen OneDrive and sign in again. This will not delete files stored online.

    You can also sign in at Microsoft365.com, then select Apps > OneDrive to check whether your files are accessible online.

    If the problem continues, please provide the exact error message or error code displayed during sign-in.

    I hope this helps.

    Feel free reply back to this post if you need further assistance, I'll be happy to help.

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