A Microsoft file hosting and synchronization service.
The reported behavior matches a recent known issue pattern rather than a local OneDrive write-permission problem.
The closest documented Microsoft Q&A case for this scenario states that when Power Automate Desktop shows OneDrive-related sign-in/communication errors and reinstalling does not help, the recommended action is to wait for a Microsoft fix and use the Power Automate Desktop community/support channel for updates. That aligns with the details provided here: the issue reproduces across accounts, persists after reinstall, and OneDrive web access remains functional.
Supported local checks that are still relevant:
- Clear the Power Automate Desktop token cache.
- For MSI installs, delete:
%localappdata%\Microsoft\Power Automate Desktop\Cache\MSI\msalcache.bin3 - For Microsoft Store installs, delete:
%localappdata%\Microsoft\Power Automate Desktop\Cache\Store\msalcache.bin3 - Then fully close the Power Automate console, exit it from the system tray or restart the Power Automate service, and try signing in again.
- For MSI installs, delete:
- Check for a mixed-install conflict.
- A documented cause of Power Automate communication failures is having both the MSI version and Microsoft Store version installed at the same time.
- Go to Start > Settings > Apps > Installed apps, search for Power Automate, and ensure only one version remains installed.
- Collect logs for escalation.
- On-premises logs:
%programdata%\Microsoft\Power Automate\Logs - Event Viewer: Windows Logs > Application
- These logs are the supported diagnostic artifacts for installation/runtime issues.
- On-premises logs:
What can be confirmed from the available Microsoft content:
- There is context showing similar recent Power Automate Desktop sign-in/cloud communication issues where reinstalling did not resolve the problem.
- The documented guidance in that case was to wait for a Microsoft-side fix.
- No published workaround in the available content confirms a backend telemetry review path using the correlation ID from a public forum response.