Since a few days, Word and PowerPoint on my Mac no longer automatically save files to OneDrive. My files are stored in my company's OneDrive folder and OneDrive itself appears to be working normally. The files sync correctly between my Mac and OneDrive. However, when I open a Word or PowerPoint file, Office shows “Saved on My Mac” and the AutoSave toggle is OFF . If I manually switch AutoSave on, Office tells me that I need to save/upload the file to OneDrive. I can do this successfully, but after I close the file and open it again, AutoSave is OFF again and the file once again shows “Saved on My Mac.” Details macOS Microsoft Office/PowerPoint version: 16.111 OneDrive version: 26.134.0713 OneDrive is a business/company account Files are stored under: ~/Library/CloudStorage/OneDrive-BUSINESSNAME/ Example file: ~/Library/CloudStorage/OneDrive-BUSINESSNAME/FILENAME.pptx Troubleshooting already tried OneDrive appears to be syncing normally; there are no general sync problems. I always open the files directly from the OneDrive folder in Finder. I also tried opening the same files through PowerPoint → File → Open → OneDrive . AutoSave is still OFF. I tested with a newly created presentation , not just existing files. After saving it to OneDrive, closing and reopening it also results in AutoSave being OFF. I signed out of my business Microsoft account in Office and signed in again. The problem persists. I checked for Office updates, but Office reports that 16.111 is up to date . This makes it seem like Office is no longer recognizing files in my OneDrive folder as OneDrive/cloud files, even though OneDrive itself is syncing them correctly. Is there a known issue or a way to reset the Office ↔ OneDrive integration without reinstalling/resetting the entire OneDrive setup?

Hi, I had the exact same issue on my Mac (files showing "Saved on My Mac" with AutoSave stuck off, even though OneDrive itself was syncing fine). What finally fixed it for me was fully unlinking the OneDrive account (Preferences > Account > Unlink) and then relinking it from scratch, rather than just signing out/in within Office. After OneDrive re-synced everything, files opened from Finder were recognized as cloud files again and AutoSave worked as expected. Hope this helps others still stuck on this.

Office for Mac no longer recognizes OneDrive files for AutoSave – “Saved on My Mac”

Carina 20

Since a few days, Word and PowerPoint on my Mac no longer automatically save files to OneDrive.

My files are stored in my company's OneDrive folder and OneDrive itself appears to be working normally. The files sync correctly between my Mac and OneDrive.

However, when I open a Word or PowerPoint file, Office shows “Saved on My Mac” and the AutoSave toggle is OFF.

If I manually switch AutoSave on, Office tells me that I need to save/upload the file to OneDrive. I can do this successfully, but after I close the file and open it again, AutoSave is OFF again and the file once again shows “Saved on My Mac.”

Details

macOS

Microsoft Office/PowerPoint version: 16.111

OneDrive version: 26.134.0713

OneDrive is a business/company account

Files are stored under: ~/Library/CloudStorage/OneDrive-BUSINESSNAME/

Example file: ~/Library/CloudStorage/OneDrive-BUSINESSNAME/FILENAME.pptx

Troubleshooting already tried

OneDrive appears to be syncing normally; there are no general sync problems.

I always open the files directly from the OneDrive folder in Finder.

I also tried opening the same files through PowerPoint → File → Open → OneDrive. AutoSave is still OFF.

I tested with a newly created presentation, not just existing files. After saving it to OneDrive, closing and reopening it also results in AutoSave being OFF.

I signed out of my business Microsoft account in Office and signed in again. The problem persists.

I checked for Office updates, but Office reports that 16.111 is up to date.

This makes it seem like Office is no longer recognizing files in my OneDrive folder as OneDrive/cloud files, even though OneDrive itself is syncing them correctly.

Is there a known issue or a way to reset the Office ↔ OneDrive integration without reinstalling/resetting the entire OneDrive setup?

Josef Horyna 5 Reputation points

2026-08-11T08:58:31.3833333+00:00

Hi,
The same problem has started occurring on my Mac.
I have 1 personal and 2 work profiles signed in. The issue is only on 1 work profile, other work works well and also my personal works well now.

Microsoft’s product reliability is showing itself once again… This is exactly why I switched to a Mac recently, and typically, the only products that repeatedly do not work properly on it are Microsoft’s. Thank you once again for wasting so many hours of my working time. If Microsoft had to compensate me for all the time their products fail to work and I have to spend troubleshooting them, I would deserve a free lifetime licence.
Franck 0 Reputation points

2026-08-12T13:38:10.6933333+00:00

Hi, I've had the same problem since Monday, August 10th.
Steve Hirst 0 Reputation points

2026-08-25T17:19:45.5033333+00:00

Same issue here. No chance to get this self-fixed.

We need to wait for either a fix or rollback.
Steve Hirst 0 Reputation points

2026-09-05T07:29:24.62+00:00

The only way I have multiple times managed to get it work again for some time - is reseting (ResetOneDriveAppStandalone.command) OneDrive as explained here:
https://support.microsoft.com/en-us/onedrive/reset-onedrive

However; after a restart of your Mac you are back to the same problem again.

I have:
MacOS: 26.6.2 (25G83)
OneDrive: Version: 26.158 through MS Site not App Store
MS Office 16.114 through MS Site not App Store

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Sebastian Scholz 0 Reputation points

2026-09-16T12:12:08.43+00:00

Hi,

I had the exact same issue on my Mac (files showing "Saved on My Mac" with AutoSave stuck off, even though OneDrive itself was syncing fine).

What finally fixed it for me was fully unlinking the OneDrive account (Preferences > Account > Unlink) and then relinking it from scratch, rather than just signing out/in within Office. After OneDrive re-synced everything, files opened from Finder were recognized as cloud files again and AutoSave worked as expected.

Hope this helps others still stuck on this.
Was this answer helpful?
Sebastian Scholz 0 Reputation points

2026-09-17T15:45:45.3866667+00:00

Update: unfortunately my earlier post here was premature. Unlinking/relinking the account did fix AutoSave temporarily, but the issue came back within a day, and subsequent attempts to fix it made things much worse (repeated sync crashes, "file can't be synced" naming conflicts, and eventually a connection error 0x8004de40 that now prevents relinking the account at all). So that "fix" was not a real solution, just a temporary reset. Wanted to flag this so nobody else relies on it as a lasting fix.
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Office for Mac no longer recognizes OneDrive files for AutoSave – “Saved on My Mac”

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12 answers

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