OneDrive Status Icons Missing in File Explorer After Update to Version 26.070.0414.0001

Apichai Jaihao 45

We are currently experiencing an issue where the OneDrive status column/icons are not showing on many computers. This happens on both existing laptops used daily and newly set up laptops during the first-time sync.

Although files are still syncing to the cloud successfully when updated, the OneDrive status icons are missing in File Explorer. When the status is not shown, some OneDrive functions such as file sharing are also not available.

We have tried several troubleshooting steps, including:

Unlinking this PC and signing in again
Reinstalling OneDrive
Clearing cache and restarting Explorer

However, the issue still persists.

We have just realized that this issue happens on devices that updated OneDrive to version 26.070.0414.0001. Devices still using the older version 26.063.0405.0002 are working properly.

Matthias Lambrecht (Lambrecht, Matthias) 5 Reputation points

2026-05-12T05:37:29.06+00:00

Facing the same issue here...
Sanchez Kévin 26 Reputation points

2026-05-12T13:35:19.8666667+00:00

Same problem here, Windows 11 25h2 up to date, issue with onedrive build 26.070.0414.0001
Eric M 45 Reputation points

2026-05-12T16:18:24.3266667+00:00

Same problem.. started when OneDrive upgraded to 26.070.0414.0001

object icons are also showing the "brown file box" overlay on the icon.

Windows 11 enterprise 25H2, 10.0.26200 build 26200 (winver: 26200.8246)

have uninstalled and reinstalled, ran onedrive.exe /reset, and reviewed all policies and settings, nothing has consistently resolved the issue.
Stefan van Someren 0 Reputation points

2026-05-18T12:04:25.7033333+00:00

Same problem here with OneDrive version "Build 26.074.0420.0001 (64 bits)". Occurred for the first time two weeks ago on my laptop running Windows 11 Home edition build 26200.8457. I have uninstalled and reinstalled OneDrive, ran onedrive.exe /reset, and reviewed all policies and settings. Nothing has resolved the issue, except a complete new Windows 11 clean install.
Unfortunately it seems to be only a temporary workaround, since the issue re-appeared yesterday. Not only on my laptop, but now also on my desktop (running the same version of Windows 11 and OneDrive).
Just to be sure I checked my old Windows 10 laptop (stil supported until october 2026): everything works just fine. I also checked the laptop of my wife (also running the same version Windows 11 and OneDrive); everything still functioning as expected. Now I have run out of ideas what the root-cause could be and how to fix this.
Note: I use my microsoft credentials on every system mentionned above, all personal data resides in the OneDrive cloud.
Mike Hutchings 10 Reputation points

2026-06-02T08:33:42.5066667+00:00

Hi there,

Is there any update on this issue? Will an update be provided to restore the status icon? This is a company wide problem for us, and we cannot simply go round resetting everyone's OneDrive.

Thanks.
CWF 0 Reputation points

2026-06-16T08:21:52.51+00:00

This appears to be resolved for me now. I performed a OneDrive reset and I can see the sync icons and the correct share dialogue.

I am running version 26.095.0519.0003

How to perform OneDrive reset:

Press Windows Key + R copy and paste this path, and hit Enter:

C:\Program Files\Microsoft OneDrive\onedrive.exe /reset

7 answers

davood arayesh 0 Reputation points

2026-05-15T13:20:42.94+00:00
We have experienced the same issue with three of our clients. As a workaround, I resolved it by performing the following steps:
- Unlinked the account from OneDrive
- Cleared the cache from following locations:
  %localappdata%\Microsoft\OneDrive %localappdata%\Microsoft\OneAuth %localappdata%\Microsoft\IdentityCache
- Renamed the registry key HKEY_CURRENT_USER\Software\Microsoft\OneDrive to OneDrive.old
- Rebooted the machine and signed back into OneDrive.
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Stefan van Someren 0 Reputation points

2026-05-18T11:23:46.5066667+00:00

Thanks for offering this workaround suggestion. I used it as a basis for my solution that works (for me) by adding extra steps. I will post this in a seperate comment.

Eric M 45 Reputation points

2026-05-18T11:27:08.76+00:00

Appreciate the help but it did not resolve the issue.
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Norah-L 12,045 Reputation points Microsoft External Staff Moderator

2026-05-13T00:45:51.7866667+00:00

Hello Apichai Jaihao and everyone!

Thank you for reporting this issue to the Q&A forum.

From what you shared, after updating to a newer OneDrive version, the sync status icons (checkmarks/cloud icons) are no longer showing in File Explorer on your Windows, even though files still sync normally. You also mentioned that some related functions, such as sharing, are not available when the status is missing.

From recent reports, this behavior appears to be affecting multiple users at the moment, especially on newer OneDrive builds, so it may not be specific to your devices or configuration.

In this situation, I recommend sending feedback from the OneDrive app through Help & Settings > Send feedback or via Microsoft Feedback Portal, so the issue can be raised directly to the product team. Since this is a user-to-user community forum, we can only share suggestions based on what we have found and experienced, and no one here can check or change anything on the backend.

In the meantime, please also keep both OneDrive and Windows up to date, as this can help ensure any upcoming fixes are applied once they become available.

Thank you so much for your time and patience. Hopefully this issue will be addressed soon!
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Eric M 45 Reputation points

2026-05-13T11:48:34.1533333+00:00

not sure where "help & settings > send feedback" exists in the OneDrive app, but it sounds like a potentially widespread issue that MS needs to know about.

Norah-L 12,045 Reputation points Microsoft External Staff Moderator

2026-05-13T23:41:47.1133333+00:00

Hi Eric,

You can also share your feedback through here: https://feedbackportal.microsoft.com/feedback/

Best regards.

Scott B 0 Reputation points

2026-05-14T17:54:19.7233333+00:00

Has a fix for this been determined?

Seeing it more and more, however I do not see a MSFT alert.

Eric M 45 Reputation points

2026-05-14T18:18:38.2366667+00:00

@Norah-L The feedback portal is 110% useless, it errors out every time I attempt to submit any feedback. In summary Microsoft has made customer support extremely difficult. The problem still exists, i guess if enough people post about it publicly someone might care to fix it.

Michael Elder 10 Reputation points

2026-05-15T04:15:39.4433333+00:00

This is happening to me as well. I can no longer right-click any folders to choose whether I want them stored on my PC. It's a been a huge nuisance to my work, and potentially millions of others are in the same boat, but Microsoft is doing nothing about it.

Jurgens Krause 0 Reputation points

2026-05-15T07:15:02.8366667+00:00

No updates seen as yet, facing the same issue with one of my clients

Norah-L 12,045 Reputation points Microsoft External Staff Moderator

2026-05-17T06:39:38.7766667+00:00

Hi everyone Apichai Jaihao, Matthias Lambrecht (Lambrecht, Matthias), Sanchez Kévin, Eric Manfra, Scott B, Michael Elder, Jurgens Krause

So far, there doesn’t appear to be an official fix released for this issue yet.

Could you please try the workaround shared by davood arayesh (in another reply within this thread) to see if that helps?

Steven Saporito 0 Reputation points

2026-05-18T12:17:11.5533333+00:00

Is there a way to downgrade the OneDrive client to the previous version? I really don't want to go around hacking at the registry. Several people have mentioned that the problems can return after seemingly successful fixes.

I'd also point out that /reset has been spinning for more than 12 hours on 1 of my machines. And it won't let me pause synchronization. So, it's anyone's guess whether anything we do will work or make things worse. Classic MS stuff, literally can't trust a single thing.

I want software that works, and I'd rather it be old than broken.

Norah-L 12,045 Reputation points Microsoft External Staff Moderator

2026-05-19T04:32:21.43+00:00

Hi Stefen,

I’m sorry to hear you’re dealing with this issue as well.

Unfortunately, there isn’t a supported way to downgrade the OneDrive client, as it updates automatically and older builds aren’t maintained for rollback.

However, you could refer to Eric’s suggestion below as a possible workaround:

"You can’t roll back directly, so the approach would be to fully uninstall OneDrive, then install an older version of the client. After that, you’d need to block automatic updates (for Windows and Office) to prevent it from updating back to the newer version."

Just please note that this isn’t an official method and may lead to stability or security issues over time.
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OneDrive Status Icons Missing in File Explorer After Update to Version 26.070.0414.0001

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