To see current Microsoft 365 subscription details (including status, renewal, and billing) after changing login, bank details, or device, use the account’s Services & subscriptions page.
- Open the Services & subscriptions page:
Go to the Subscriptions page.
- Sign in with the correct Microsoft account:
- Use the Microsoft account email and password that the subscription is tied to (this may differ from older login details if changed).
- Review subscription details under Subscriptions / Services & subscriptions:
- Check:
- Product name (for example, Microsoft 365 Family/Personal)
- Status (Active, Expires on [date], or Expired)
- Next charge date and amount (if recurring billing is on)
- Expiration date if recurring billing is off
- Check renewal/recurring billing settings:
- If you see a circular arrow and next charge information, recurring billing is on.
- If you see Expires on [date], the subscription will end on that date unless renewed.
- Manage billing plan (if needed):
- On the same page, select Manage next to the subscription.
- Review the billing cycle and, if available, select Switch plan to change between annual and monthly payments.
If the subscription was purchased through a third party (for example, a retailer or app store), selecting Manage may redirect to that provider’s site, where subscription and billing details can be viewed or changed.
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