Using New Outlook on Windows for professional communication and productivity
In Outlook, deleted messages normally go to Deleted Items, and from there many can still be restored.
Follow these steps in order:
- Check Deleted Items and move everything back
- In Outlook, go to the Deleted Items folder in your email folder list.
- Select the messages to restore (use Ctrl+A to select all if available).
- Right‑click the selection and choose Move > Inbox, or drag the selection back to Inbox.
- If Deleted Items was emptied or messages were permanently deleted (classic Outlook)
If using classic Outlook and the items are no longer in Deleted Items:
- Make sure Outlook is online and connected to the mail server.
- In the folder list, select Deleted Items.
- On the Home tab, select Recover Deleted Items From Server.
- If this command is not present, the account does not support this recovery method.
- In the Recover Deleted Items window, select the items to restore.
- Select Restore Selected Items, then OK. The items will be restored to Deleted Items.
- Move them from Deleted Items back to Inbox as in step 1.
- If using Outlook.com or Outlook on the web
- Go to the Deleted Items folder.
- Select the items to restore (use the checkboxes next to each message).
- On the ribbon, select Move and choose Inbox (or drag them to Inbox).
- If the messages are not in Deleted Items, select Recover items deleted from this folder (above the message list, when available), select the items, then Restore. They will go back to Deleted Items, and from there can be moved to Inbox.
- Time limits and when recovery is not possible
- In Outlook.com/Outlook on the web, items removed from Deleted Items are recoverable for 30 days.
- If the account shows Trash instead of Deleted Items, or if the Recover Deleted Items command is missing, recovery beyond the Deleted Items folder may not be supported.
- Permanently deleted folders themselves cannot be recovered, but individual messages may still be recoverable using the steps above.
If the messages do not appear in Deleted Items or the Recover Deleted Items / Recover items deleted from this folder options, they are likely beyond the recoverable period or not supported for recovery.
References: